Chariot Review (2026): Pricing, Features & Honest Verdict

TLDR

Chariot is moving company software that ties sales CRM, scheduling, dispatch, a crew mobile app, and payments into one system. Its hook is flat pricing with unlimited office and crew users, so seasonal staffing does not spike your bill. Best for: small to mid-size moving companies. Price: from $254/mo flat, no free plan. Rating: 7.1/10.

What is Chariot?

Chariot is purpose-built software for moving companies. It covers the full job lifecycle: a web lead comes in, sales builds an estimate, ops schedules the truck and crew, dispatch sends the team, the crew runs the move from a mobile app, and the back office collects payment and syncs to QuickBooks. The aim is to kill the spreadsheets, paper bills of lading, and disconnected apps that most movers still juggle.

It was founded by a NYC-based team focused only on moving software, and it positions itself as a partner rather than a generic vendor. That focus shows in the details: an automated crew-sizing calculator, web lead forms that customers complete themselves more than 60% of the time, and a crew app with digital bills of lading and QR-code payments. Moving is a seasonal, labor-heavy business, and Chariot is built around that reality instead of being a horizontal CRM with a moving template bolted on.

That distinction matters more than it sounds. A generic CRM can store a customer and a date, but it does not know that a three-bedroom house needs a certain truck size and crew count, that the bill of lading is a legal document, or that a deposit has to be collected before the truck rolls. Chariot encodes those rules, so the software does work for you instead of just recording what you already did. The company has picked up Capterra awards for ease of use, value, and customer support, which lines up with what users say: the product is approachable and the support team is responsive, two things that legacy moving software is not famous for.

What Are Chariot’s Key Features?

Sales CRM with self-service estimates

Chariot’s CRM captures leads through short and long web forms, including ones with inventory, and pulls in third-party lead sources. An automated crew-sizing calculator and customizable estimate templates speed up quoting, and integrated deposits plus automated follow-ups keep deals moving without manual chasing. The self-service angle is the clever part: when more than 60% of customers fill out their own inventory and details through the web form, your sales team spends less time on the phone doing data entry and more time closing. Automated follow-ups then chase the quotes that go quiet, which is where small movers lose the most revenue, simply because nobody had time to call back.

Scheduling and dispatch

Operations get day, week, and month calendar views, Google Calendar sync, mover and truck management, and real-time capacity tracking. Dispatch can flex assignments as the day changes, which matters when a job runs long or a crew member calls out. Capacity tracking is the feature owners underrate until they need it: it stops you from booking a fourth job on a day you only have trucks and crews for three, which is how moving companies end up cancelling on customers and torching their reviews. Because scheduling, the CRM, and the crew app share one database, a change in dispatch instantly reaches the movers in the field.

Mover Hub crew app

The crew mobile app is the standout. Movers see assignments, capture photos, collect digital signatures, track time, and take payment on site via card or QR code, all with paperless bills of lading. Unlike some rivals, crew access is included rather than a paid add-on. The photo capture protects you in damage disputes, the digital signatures replace a clipboard that always seems to lose pages, and on-site payment means you collect the balance before the truck leaves rather than chasing an invoice for weeks. Time tracking in the same app also feeds payroll, so crew hours are not a separate spreadsheet someone reconciles on Friday.

Payments and back office

Chariot processes card and ACH payments, handles invoicing, and syncs revenue and ROI reporting to QuickBooks. Job close-out tools tie the financials back to each move, so owners can see margins by job rather than guessing at the end of the month. The QuickBooks sync is the piece that keeps your bookkeeper sane, because it means data is entered once and flows through, instead of being re-keyed from paper. ROI reporting that ties revenue back to lead source also tells you which advertising actually pays, so you can stop spending on channels that look busy but do not convert.

How Much Does Chariot Cost?

Chariot starts at $254/mo on a single flat plan, billed quarterly or annually, with the price scaled to your company size rather than split into feature tiers. That one fee includes unlimited office users, unlimited crew users, unlimited two-way SMS, the full feature set, white-glove onboarding, and free data migration from your old software.

The flat model is the real selling point against SmartMoving, the category leader at roughly $299/mo, which charges per user, bills extra for crew app access, and adds fees for texting over a threshold. For a moving company that scales crew up and down with the season, per-seat pricing gets unpredictable fast, so Chariot’s unlimited-user deal can work out cheaper in practice even at a similar headline price.

There is no public free trial, so you commit after a demo. Supermove, the more enterprise-focused rival, uses custom pricing that typically runs higher. For most small and mid-size movers, Chariot’s predictable bill and included onboarding make it easy to budget. The free data migration is worth more than it looks on the price sheet, because the number one reason movers stay on bad software is the dread of moving their data. Chariot removing that cost and doing the migration for you takes the biggest excuse off the table. Just confirm during the demo how your specific old system’s data maps over, since migration quality varies by source.

Who is Chariot Best For?

Use Chariot if you run a small to mid-size moving company and want sales, scheduling, dispatch, crew management, and payments in one tool with a flat, unlimited-user price. It is ideal for teams escaping spreadsheets or a clunky legacy CRM, and for owners who hate per-seat pricing that punishes seasonal staffing.

Skip Chariot if you are a brand-new single-truck operation where $254/mo is hard to justify before you have steady volume, or if you need the deepest enterprise features and integrations, where Supermove or a more mature platform may fit better. Companies that want to test free before paying will also be put off by the lack of a trial. The clearest signal that Chariot is right for you is the per-seat pain point: if you have ever held off adding a mover to your software because each seat costs more, or if your texting bill spikes in peak season, Chariot’s unlimited model directly solves that. If your team is tiny and stable, the math is less dramatic and the flat fee matters less.

Best Chariot Alternatives

SmartMoving

SmartMoving is the established category leader and Chariot’s main rival, priced around $299/mo. It is feature-rich and widely used, but it charges per user, bills extra for crew app access, and adds texting fees, which makes costs less predictable for seasonal teams. Pick it if you want the most mature platform and do not mind per-seat math.

Supermove

Supermove is the modern, enterprise-grade option with a polished interface and deep automation, sold on custom pricing that usually runs higher than Chariot. It suits larger, multi-branch movers that need heavy configurability and have the budget for it, rather than lean operations wanting a simple flat fee.

Movegistics

Movegistics is a long-standing moving CRM with extensive configuration and a strong sales and estimating toolkit. It is more customizable but can feel more complex to set up, and pricing is quote-based. It is a solid alternative if you want a proven, flexible system and are willing to invest in configuration.

Final Verdict: Is Chariot Worth It?

Chariot earns a 7.1 for nailing the thing moving companies actually need: one connected system for sales, dispatch, crews, and payments, priced flat with unlimited users so seasonal staffing does not blow up the bill. The included crew app, free migration, and white-glove onboarding lower the cost and pain of switching, and users consistently praise the support.

It loses ground because it is newer and narrower than SmartMoving or Supermove, has no free trial, and starts at a price that is steep for a one-truck startup. Some advanced features are still maturing compared with rivals that have a decade more in the market, so power users may find an occasional gap. But for an active small or mid-size mover that wants predictable costs and unlimited crew access, Chariot is a smart, fairly priced choice, and the support reputation is a real asset when you are switching systems mid-season. Book the demo, ask them to migrate your data, and run a real week of jobs through it. If your crews adopt the Mover Hub app without complaint, that is usually the tell that the rest will stick.