Torque360 Review (2026): Pricing, Features & Honest Verdict

TLDR

Torque360 is cloud-based auto repair shop software covering estimates, digital vehicle inspections, work orders, and invoicing. It is a budget, no-contract option that undercuts the big names, but it comes from a small company with a thin review base and some rough edges. Best for: solo mechanics and small shops. Price: From $89.99/mo, no free plan. Rating: 6.4/10.

What is Torque360?

Torque360 is cloud-based management software for auto repair shops. It pulls the day-to-day of running a shop into one dashboard: estimates, repair orders, digital vehicle inspections, appointment scheduling, invoicing and point of sale, parts inventory, a job board, CRM, and two-way texting. Its target users are independent auto repair shops, tire shops, mechanic and garage shops, mobile mechanics, and RV, motorcycle, and truck repair businesses.

It was founded around 2021 by Salman Sarwar Chaudhry and Ali Abbas Pasha, headquartered in New York City. Worth noting: Salman previously worked on RepairDesk, software for cell phone and computer repair, before moving into automotive. Torque360 is a small, early-stage company, with only a modest disclosed funding round. We tested it because it positions itself as the cheap, no-contract alternative to the established auto-repair platforms, which is a real niche, but the size of the company is part of the story.

That niche exists because the market leaders have drifted upmarket. Tekmetric, Shopmonkey, and AutoLeap are polished, well-funded, and priced for shops that can absorb $200 or more a month plus add-ons, often on annual contracts. A solo mechanic or a two-bay independent does not always need that, and does not always want to be locked in. Torque360 aims squarely at that under-served end: the same core workflow, a much lower price, and no contract, accepting that it trades away some maturity and proven reliability to get there.

What Are Torque360’s Key Features?

Digital vehicle inspections

The standout feature is digital vehicle inspections. A technician documents a vehicle’s condition with photos and video and shares the inspection straight to the customer. This is what drives approvals on additional work, because customers can see the worn brake pad rather than just take the shop’s word for it. Reviewers single out the DVI tool as Torque360’s strongest piece.

The business case is straightforward: when a customer can see the problem on their phone, they approve more of the recommended work, and disputes drop because there is a visual record. A shop that previously described issues over the phone and lost half those upsells can see a direct revenue effect from this alone. That Torque360 includes a genuinely good DVI tool at its low price point is a big part of why budget shops look past its rougher edges.

Estimates, work orders, and invoicing

The core workflow runs from estimate to repair order to invoice. Estimates and work orders can be shared by text or email, and the system ties into labor and repair-time guides so you can price jobs consistently. It is the standard shop-management loop, and Torque360 covers it competently at a low price, which is the main reason a budget-conscious shop would look here.

Parts inventory ties into the same workflow, so adding a part to an invoice draws it down from stock, and the job board gives a quick view of what is in progress across the bays. Reviewers note an inventory quirk where counts can go wrong after a part is added to an invoice, so the system is not flawless, but for a shop moving off paper or a generic spreadsheet, having estimates, parts, and invoices connected in one place is a real step up.

Integrations

For a small product, the integration list is respectable: QuickBooks for accounting, Twilio for messaging, Nexpart and Clover, NHTSA and CARFAX for vehicle data, and Mitchell1 labor guides. Two-way texting lets you send estimates and reminders and get replies in the same thread. These connections matter because they keep the shop from re-keying data between systems.

Scheduling and technician app

Torque360 includes a drag-and-drop scheduling calendar that syncs customer details, plus a technician mobile app on the Turbo plan so mechanics can work from the bay. The honest limitation here is that scheduling is locked to 30-minute booking cycles, which fits appointment-style work but is awkward for the fluid, drop-off nature of a lot of repair jobs.

How Much Does Torque360 Cost?

Torque360 starts at $89.99/mo for the Starter plan, billed annually, covering up to 5 users with estimates, repair orders, DVIs, scheduling, CARFAX and NHTSA integration, and basic reporting. Turbo is $179.99/mo for unlimited users and adds repair-time guides, QuickBooks, two-way texting, review management, and the technician app. Supercharged, for multi-location shops, is custom-quoted and includes multi-store management and TorquePay.

A few things to budget for: annual billing gets you the discounted rate, and some pieces cost extra, including a payments integration and an appointment scheduler add-on, with data migration billed separately. There is no free plan and no advertised free trial; the company funnels you to a booked demo instead. Note that third-party listings show conflicting lower prices like $69.99 or $74.99, but the $89.99 figure on the official pricing page is the one to trust.

The pricing is where Torque360 makes its case. Tekmetric starts around $179/mo, Shopmonkey around $199/mo, and AutoLeap around $199/mo, often on annual contracts, and shops typically end up at $250 to $450/mo on those after add-ons. Torque360’s $89.99 entry point with no contract is markedly cheaper, which is the whole appeal for a solo mechanic or small shop.

Just budget honestly for the extras. The payments integration and the appointment scheduler are paid add-ons, and data migration is billed separately, so the true cost of getting fully set up can sit above the $89.99 headline. Even so, for a small shop the all-in number stays well below what the established platforms charge, and the absence of a long-term contract means you can walk away if it does not fit, which the annual-contract competitors do not always allow.

Who is Torque360 Best For?

Use Torque360 if you are a solo mechanic or a small independent repair shop on a tight budget that wants the core estimate-to-invoice workflow plus digital vehicle inspections without committing to a contract or paying $200 a month. Mobile mechanics and tire shops fit the same profile. If price and flexibility outrank polish and brand maturity, this is a reasonable pick.

Skip Torque360 if you run a busy multi-bay or multi-location shop where reliability and proven support are critical, because the company is small and the review base is thin, so there is more risk than with an established platform. Also skip it if your workflow is heavily drop-off and the fixed 30-minute scheduling would get in your way, or if you need deep custom reporting, which reviewers say is limited.

Best Torque360 Alternatives

Tekmetric

Tekmetric starts around $179/mo and has the largest install base in the category, which means a deeper feature set, a mature ecosystem, and a track record Torque360 cannot match yet. It is the closest direct alternative for a shop that wants something proven. You pay roughly double the entry price, but for a growing shop the reliability and support can justify it.

Shopmonkey

Shopmonkey starts around $199/mo on its Basic plan and is known for a clean, modern interface and strong workflow design. It is a polished, well-funded platform aimed at shops that want a refined experience. It costs significantly more than Torque360, so the choice comes down to whether a budget shop values low cost or is willing to pay up for a more finished product.

AutoLeap

AutoLeap starts around $199/mo and consistently earns high review scores, though it typically uses annual contracts. It is feature-rich and well-regarded for customer communication and reporting. Against Torque360, AutoLeap is the safer, more capable option for a shop ready to invest, while Torque360 wins purely on price and the no-contract flexibility AutoLeap does not offer.

Final Verdict: Is Torque360 Worth It?

Torque360 is a defensible choice for the budget end of the market. For a solo mechanic or a small shop, getting estimates, work orders, invoicing, integrations, and genuinely useful digital vehicle inspections for $89.99/mo with no contract is a real value, and it undercuts Tekmetric, Shopmonkey, and AutoLeap by a wide margin at entry. If cost is your deciding factor, it earns a look.

The reasons it sits at 6.4 are the ones that should give a larger shop pause: the company is small, the review base is thin so the high star ratings rest on a small sample, scheduling is rigid at 30-minute cycles, customization is limited, and there is no free trial to test it risk-free. Book the demo, push hard on your specific workflow, and confirm the data migration plan before you switch. For a small, price-sensitive shop it is worth trying; for a busy or multi-location operation, a more established platform is the safer bet.